image magnifies; app freezes


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This topic contains 1 reply, has 2 voices, and was last updated by  Nik Bhatt 1 month ago.

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  • #17122

    tpf1952
    Participant

    Whilst editing several raw images this evening, I find that sometimes when I push a slider (in this case, the Recovery slider) all the way to the right, the images scales up showing only the bottom right quadrant. Then Raw Power displays the rotating gear and the message “Saving.” The only way to recover is to swipe up to close the app.

    This has happened several times this evening. I’ve restarted the app and the iPad – a nearly fully loaded 2018 12” iPad Pro. Any ideas or suggestions?

    Tom

    #17142

    Nik Bhatt
    Keymaster

    I’m sorry you’re running into this problem. Do you have any ideas about what might lead to the problem (certain images, or anything like that [other than Recovery sometimes])?

    If you run into it again, you might try going to the menu in the upper left corner and resetting adjustments and then hitting Done. That will clear the state and will probably avoid the spinner issue you are seeing. Not sure though.

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